Anchored support

How can we help?

We're here to help you build a calm, Christ-centered rhythm together.

Premium features not unlocking?

If you recently purchased Anchored Premium but content remains locked, open the paywall or Profile screen in the app and tap Restore Purchases. This resyncs your App Store purchase with Anchored.

How do I manage or cancel a subscription?

Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions to view, change or cancel your Anchored membership.

How do I pair with my partner?

In Anchored, create an invite link from the pairing flow and send it to your partner. If the link does not open the app, make sure you both have the latest version and try opening the invite from Safari.

How do I delete my account and data?

Email us from the email address tied to your account. We will remove your account, pairing data and personal app data within 30 days.

App crashing, audio, widget or sync issues?

First update to the latest version of iOS and Anchored. If issues persist, restart the app and include your iPhone model, iOS version and the screen where the issue happened when you contact support.